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What is a domain name?
A domain name is a unique alpha-numeric name that identifies
a particular server on the Internet. A domain name will
allow a user to type in a url, such as findme.com, to identify
the numeric address (i.e. 219.37.23.483.) The purpose of
a domain name is to let the user connect to the Internet
to find a web site or send email to addresses with these
names like findme.com and not have to memorize the numerical
address that actually is the server.
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What is a Top
Level Domain (TLD)?
A top level domain (TLD) is the suffix that is attached
to the end of a domain name. (example:in findme.com, ".com"
is the top level domain) The two types of top-level domains
are global and country code. Global Top Level Domains (gTLD)
can be used by any web user, while thecountry code Top Level
Domains (ccTLD) are used by each individual country. Other
global Top Level Domains are: .net .org .edu .mil .gov Internet
Solutions offers the .com, .net and .org Domains. Internet
Solutions also offers .vu
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How
much does registering a domain name cost?
Please click
here to view the most up to date pricing and available
registration terms for .com, .net, .org and .vu domain names.
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SITE BUILDER INFORMATION
Do you have any
services which help with website design or building?
What is Site Builder?
Do I need to know HTML or how to use any other
web design programs?
I already have a website. Can I still use Site
Builder?
Do you offer a free trial?
What do I need in order to purchase Site Builder?
How much does Site Builder cost?
Can I upgrade my Site Builder package?
Do you have any services which help with website
design or building?
Yes.
Site Builder is the perfect tool for helping you build or
update your website. It’s quick and easy and it only
takes a few simple steps to create. Site Builder has many
great features to give you a professional looking site in
just a few steps:
More than 10,000 customizable templates
The ability to create your own Flash animations including
music and on-screen messages
Easy to use extras to enhance your site like a hit counter,
maps and more
The ability to create photo albums and a guestbook
Interactive forms
For
a complete list of features, click here. There are also
four
packages for you to choose from to meet all your business
needs.
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Do I need to know HTML or how to use
any other web design programs?
Not
at all! Site Builder does everything for you. With easy
to use wizards, Site Builder guides you though the design
or update of your site. You can preview your site at various
points before publishing as well. Change you site as often
as you like or need to. Take
it for a test drive and experience hands-on how easy it
is.
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I already have a website. Can I still use Site Builder?
Yes.
You can copy the content from your current website into
Site Builder. If you would like to use the same graphics
that are on your current site, you will need to save them
and upload them into the new layout template you have selected
or designed in Site Builder.
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Do you offer a free trial?
We do
not offer a free trial, but you can take Site Builder out
for a test
drive. In just a few minutes, you can experience
hands on, a few of the key
features and functionalities of Site Builder. Follow
the test drive wizards and:
Watch how in six steps a basic website can be created
See a shop page be built in only three steps
Learn how quickly you can include a form on your website
Build a flash animation without any previous design skills
And more…
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What do I need in order to purchase Site Builder?
Simply
complete our Site
Builder order form. You will be required to provide
contact details, username and password and your FTP details.
Once you have completed the form, your information will
be processed. Your package details will be emailed to you.
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How much does Site Builder cost?
Site
Builder starts as low as $25 per year. Costs vary depending
on the package you choose: Business
Card, Personal Website, Small Business Website or Ecommerce
Website. There is also an initial set-up cost for each
package, which ranges between $5 – 15, again depending
upon what package you choose. Compare
our packages and their features to determine which one
is best for your business needs.
If you purchase our Gold
Hosting package, Site Builder is included at no additional
cost!
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Can I upgrade my Site Builder
package?
Yes! You can upgrade your package
type at any time by clicking
on this link
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THE
REGISTRATION PROCESS
How
do I register a domain name with Internet Solutions?
Go to www.internetsolutions.com and click on Register a domain.
This will take you through the process of registration.
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What do I need in order to register
a domain name?
To register a domain name you only need to supply a Contact,
the Contact's information and credit card billing information
associated with the domain name. You can change your DNS
at any time after registration.
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How long does the registration process take?
The registration process should only take a few minutes
to complete. .com, .net and .org domain names registered
may take up to 72 hours to be are accessible and appear
in the WHOIS database. Back to Top
Is it possible
for another person to register my domain name after I have
registered it?
.com, .net and .org domain name availability is verified
through the SRS (Shared Registration System), a universal
database of available .com, net and .org domain names. This
system prevents a domain name that is successfully registered
through another domain name registration site. Back to Top
What methods of payment
does Internet Solutions accept?
A valid MasterCard, Visa, American Express, Discover, check or money
order is currently accepted. Back to Top
What can I
do with my domain name once it is registered?
You can sign up for Email Services, Web Hosting services,
register Domain Name Servers or create a name for an email
server, but you are not required to do any of these things
with your domain name. For more information on Web Hosting
and email services, please click
here or contact a Web Hosting company or ISP.
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Once a domain
name is registered, who is the legal registrant of the domain
name?
When a domain name is registered, the "registrant"
contracts the use of the domain name. However, there is
no permanent registrant for any domain name. The "registrant"
of a domain name is the original contact listed at the time
of registration, even if the information is changed at any
time. In other words, the contact of a domain is the individual
whose name and information is initially provided with the
username and password for the domain name. If the Contact
information is changed after the registration, the most
recent Contact information entered is what is displayed
in the WHOIS record. However, if the information has been
changed it may not display the actual registrant of the
domain name. Back to Top
Where can I get Contact
Information related to domain names that are already registered?
To find Contact Information for a domain name that is already
registered,perform a WHOIS query by
Clicking Here
Enter the domain name you would like to check and hit submit query.
If the domain name is already registered, the domain name
link will appear as well as contact and other WHOIS information
for the domain name. Back to Top
Who do I contact for additional assistance?
If you have other questions or need information that is
not contained above, click here.
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MANAGING
YOUR DOMAIN
How do I change my domain name
server information?
Go to the Domain Console and login with your domain name,
username and password. Once you are logged in, click on
the Name Servers link at the top of the page. Click here to
go to the Domain Console now.
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What do I need in order to
change my domain name server(dns) information?
In order to change your dns information you must contact
your host and get some information. What you need to know
are the names of the primary name server and the secondary
name server. The information should be in the form of the
following example: ns1.secure.net and ns2.secure.net It
is not the IP address (111.111.111.11)
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How long does the domain name server
change take?
The change will appear immediately once you have updated
the dns information. However, depending on your host, it
could take up to 48 hours to propogate and your site then
be accessible.
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Is it possible
for change my administrative, technical or billing contact
information after I have registered my domain?
Yes, you may change your information at any time by logging
into the Domain Console and selecting one of the following
links at the top: Organization, Admin, Billing or Technical.
Then change the information.
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What if I lost my username and password?
You may get the username and password sent to the administative
email address on file 24 hours a day by clicking here and entering
your domain name. REMEMBER: it is going to the administrative
email on file, if your email has changed, see the next question.
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What
if my email changes; how do I change the administrative
contact email?
Simply login to the Domain Console and select the Admin
link at the top of the screen. Scroll down to the email
information and change it. Click on Save Configuration and
you will get the message:Modification successful to let
you know that the email address was updated. However, if
your email address has changed but you do not have your
username and password information, you must fax a request
on letterhead to (509) 471-0265 with the following information:
Domain name, current email address, new email address, and
signature of Administrative contact. The request will be
processed and you will receive a confirmation email at your
new administrative email account once the address has been
changed.
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What if I want to change my
password?
In order to change your password, login to the Domain Console
and click> the Profile link at the top of the screen.
Click on change password. Enter your new password and enter
it again under confirm password. REMEMBER, passwords are
case sensitive! Click change now and you will receive a
message:Password successfully changed.
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My domain is getting ready to expire, how
do I renew my domain so that I don't lose it? 0.ht
Click on Renew a Domain on our navigation bar. You will
enter your billing information and allow you to select the
number of years you want to renew it for and this will renew
your domain.
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Who do I contact for additional assistance?
If you have other questions or need information that is
not contained above, click
here.
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